Website:

http://www.chase.com

Does this servicer participate in HAMP?    Yes
Does this servicer participate in 2MP?    Yes

The above information means that this particular company is one who actively participates in HAMP. Even if the servicer does not participate, all mortgage companies with loans owned by Fannie Mae and Freddie Mac are required to participate in HAMP. Visit the Freddie Mac or Fannie Mae Loan Look Up Tool to determine if your loan is held by Fannie Mae or Freddie Mac. However, I believe that you can only get a 2MP modification if both the servicer and investor participate.

Your loan may also be associated with MERS (or Mortgage Electronic Registration Systems). Visit the MERS web site to confirm if your loan is a "MERS" loan.

 

Mailing Address:

 

Overnight Mail
Chase/EMC Fulfillment Center
2780 Lake Vista Drive
Lewisville, TX 75067


Regular Mail
Chase/EMC Fulfillment Center
PO Box 293150
Lewisville, TX 75029


 
Fax Numbers Report an Error
214-626-4777

Phone Numbers

 

 

Report an Error
800-848-9136 Customer Care
877-830-1837 Imminent Default
800-723-3004 Loan Modifications
866-550-5705 Loan Modifications (Status)
866-665-7629 Loan Modifications (Sub-Prime 8-9 digits)

Documents

 
4506-T

Bankruptcy Authorization Form

This form allows borrowers to work with Chase in regards to their loan while in a bankruptcy

Borrower Assistance Form

This is the package used by Chase for modification review. This is the 2012 version.

Chase Non-Borrower Forms

This non-borrower package contains a 4506-T, Credit Authorization Form, and a Contribution Letter.

Short-sale Package

This is almost identical to the modification package, but it says "Short Sale Dept" on the front.

If you would like to get the latest documents, please check here.

 

 

If you see any other mistake or there is a new number you would like me to add, please let me know.
(This will allow you to contact contactlender.com, not your lending instituition.)